1. Introduction

These Terms & Conditions govern your use of Yufuza, owned and operated by Midcel Softwares LTD, a technology company registered in Nigeria. By accessing or using Yufuza, you agree to comply with these terms.

2. Description of Service

Yufuza is an AI-powered feedback collection and analytics platform that helps businesses gather, organize, and analyze customer feedback across multiple channels. The platform operates on a subscription basis.

3. Eligibility

You must be at least 18 years old and legally authorized to enter into contractual agreements to use the Service.

4. Account Responsibilities

You agree to maintain accurate account information and protect your login credentials. You are responsible for all activities performed under your account.

5. Subscription & Billing

All subscription fees are billed in USD through our global payment processor. Pricing, billing frequency, and plan details are available on the Pricing page.

6. Usage Restrictions

You agree not to:

  • Misuse the platform for illegal activities
  • Reverse engineer or tamper with the software
  • Use the service to spam or violate platform policies

7. Intellectual Property

All content, code, logos, and platform features are the property of Midcel Softwares LTD. You may not copy, distribute, or modify any part of the platform.

8. Termination

We reserve the right to suspend or terminate accounts that violate these Terms. You may cancel your subscription anytime from your dashboard.

9. Limitation of Liability

Yufuza is provided “as is” without warranties of any kind. Midcel Softwares LTD is not liable for indirect, incidental, or consequential damages arising from your use of the Service.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

11. Contact

For questions regarding these Terms, contact us at: support@yufuza.com