About Us

OUR STORY

Founded with a simple belief — every customer voice matters — Yufuza was created to bridge the gap between businesses and their customers. We saw companies struggling to manage scattered feedback from emails, surveys, and social media. Valuable insights were being lost, and customers were left unheard.

So, we built a platform that makes it easy to collect, analyze, and act on customer feedback — all in one place.

Our Mission

To empower businesses to listen better, respond faster, and grow stronger through the power of customer feedback.

Our Vision

A world where every business decision is guided by the authentic voice of its customers.

OUR VALUES

 

  • Customer-Centricity – Putting customer voices at the heart of every decision.

  • Innovation – Leveraging AI and smart technology to uncover insights instantly.

  • Simplicity – Designing solutions that are intuitive and easy to use.

  • Trust & Security – Protecting data with enterprise-grade security and compliance.

  • Growth Mindset – Helping businesses continuously improve and scale.


 

Professional Team

Since our founding, YUFUZA has partnered with startups and enterprises, helping teams ship better products and elevate customer experiences. Our  support team is available around the clock to help you implement, customize, and scale.

Our Features