AI-Powered Feedback & Analytics Services

YUFUZA offers end-to-end services for collecting, analyzing, and acting on customer feedback. Our platform delivers real-time insights, customizable dashboards, and automated workflows to close the feedback loop.

Real-Time Feedback Capture

Gather feedback from web, mobile, email, chat, and in-app surveys in real time to detect issues as they happen.

Sentiment & Text Analytics

AI-powered sentiment analysis, topic modeling, and keyword extraction surface trends and root causes.

Experience Metrics & Benchmarks

Track CSAT, NPS, CES, TRENDS and custom metrics with industry benchmarks to gauge performance.

Closed-Loop Feedback & Action

Automatically assign actions, notify owners, and verify outcomes to close the loop with customers.

Product & Feature Insights

Prioritize roadmaps with customer requests, pain points, and impact scores.

Custom Dashboards & Reports

Visualize what matters most to your business. Create personalized dashboards and export automated reports that keep your team aligned.

FAQ

Answers to common questions about YUFUZA, our AI-powered platform, security, pricing, and implementation.

It’s a customer feedback and analytics solution that helps businesses collect feedback from multiple channels, analyze it with AI-powered insights, and take action to improve customer satisfaction and loyalty.
We collect feedback via email, SMS, web forms, in-app widgets, and social media integrations.
Yes! We offer integrations with CRMs, customer support platforms, and collaboration tools like Slack and Microsoft Teams. We also provide an open API.
Definitely! You can book a personalized demo with our team anytime.
YUFUZA offers flexible SaaS pricing with tiers based on seats, data volume, and features; contact sales for a custom quote.

Data is securely stored on cloud servers with redundancy and backup for maximum reliability.